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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Gwen111263
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Unable to print

HP Recommended
HP Envy 6055

Unable to print after internet upgrade

I have tried all directions and printer will not respond to my attempts 

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Betty0610
HP Support Agent
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@Gwen111263

 

Welcome to the HP Support Community.

 

Let's restore the network settings on the Printer: On the back of the printer, press and hold the Wireless button for at least three seconds.

 

Once done, try connecting the Printer to the Wi-Fi.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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