Unable to set up printer with our new wifi service lol

[JB643]

Hp envy  printer unable to reset with new wifi service 

[BeemerBiker]

General help for new modem
1 - Restore Wi-Fi setup mode on your HP printer
2 - Wi-Fi connection is lost after router or network settings change
3 - HP Smart help with printer connection.

Please provide the Product ID or exact model of the printer for better assistance. 

[Raj_05]

Hi @JB643,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To reconnect your HP Envy printer to a new Wi-Fi network, you'll need to reset the printer's network settings and then reconnect it to the new network. Here’s a step-by-step guide.

Reset the Printer’s Network Settings

• Turn on your printer.
• Access the Settings Menu:
  • On the printer's control panel, go to the "Setup" or "Settings" menu. This is usually represented by a gear icon.
• Reset Network Settings:
  • Navigate to "Network" or "Wireless Settings."
  • Select "Restore Network Settings" or "Restore Network Defaults."
  • Confirm the reset if prompted.

Reconnect the Printer to the New Wi-Fi Network

• Access the Wi-Fi Setup Wizard:
  • Go back to the "Network" or "Wireless Settings" menu.
  • Select "Wireless Setup Wizard" or "Wi-Fi Setup Wizard."
• Select Your New Wi-Fi Network:
  • The printer will search for available networks. Select your new Wi-Fi network from the list.
• Enter the Wi-Fi Password:
  • Enter your new Wi-Fi network password using the printer's touchscreen or buttons.
• Confirm Connection:
  • Once connected, the printer should display a confirmation message or a Wi-Fi icon on the control panel.

Reconnect the Printer to Your Devices

• On your computer or mobile device, open the HP Smart app or go to the printer settings.
• Add a New Printer:
  • Follow the prompts to add your printer to the new network.

Test the Connection

• Print a test page to ensure the printer is correctly connected to your new Wi-Fi network.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support