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‎01-09-2021 01:05 AM

HP Recommended
Product: Hp deskjet 2755
Operating System: macOS 10.15 Catalina

Hi i had purchased hp deskjet 2755 printer and i was not able to set it up wirelessly. Printer is unable to connect to wifi. I had tried with iphone, macbook as well as windows laptop. In all three cases the software detects the printer and afterward give the instructions to press the ( i ) button on printer. After pressing ( i ) button it moves to other process “ sending network information “ but nothing works afterward. Each process ends with same message that pronter is taking too long to setup and retry.

please help

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1 person had the same question
1 REPLY 1

‎01-13-2021 01:08 AM

HP Recommended

@Raghavgupta, Welcome to HP Support Community!

 

Refer to the document Connect to a Wireless HP Printer for alternate connectivity methods.

 

If you still have issues, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Alternatively, you can use the WiFi direct option to print, refer to the document HP Printers - Printing with Wi-Fi Direct.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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