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Locked

‎10-01-2021 01:17 AM

HP Recommended

hi, have HP officejet pro 6960 that is locked up, want to reset to Factory, but have forgotten the password

Category:
1 person had the same question
1 REPLY 1

‎10-04-2021 01:38 PM

HP Recommended

Hi@Goth1,

 

Welcome to the HP Support Community!

 

Don't worry I'll try to help you out.

 

The administrator password cannot be recovered. If the administrator password is lost or forgotten, contact HP Support at support.hp.com for assistance to reset the printer.

 

 

Hope that answers your question and you have a great day!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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