Username and password of EWS ?

[bunny_bunny]

 

I cant use my web services as it asks me username and password everytime i get into it and i dont have the username and password ,i tried with the default password admin ,admin, and many other stuff but i could not login

[Irwin6]

Hi @bunny_bunny,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I understand you're experiencing an issue with accessing the printer EWS page.

I apologize for any inconvenience this may have caused, I'm here to help you today.

I see that you are facing an issue accessing the printer EWS page.

Kindly refer to the steps on this link and let me know if that resolves the issue.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[Bunny-2004]

not solved , and i dont even have any sticker at the back of my printer which states the pin or username , i think a firmware flash should fix this !

[Irwin6]

Hi @bunny_bunny,

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

You will find the sticker with that information either at the back or in the cartridge access area on your printer when you open the lid.

Please refer to the below image for reference.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a good day

Irwin6

HP Support

[Bunny-2004]

I can't find this kinda pin anywhere on my printer !!

[Irwin6]

Hi @bunny_bunny,

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

As you have exhausted all the possible troubleshooting steps to fix it. We appreciate your understanding and patience.

I've sent you a private message with the instructions to get in touch with the HP phone support to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support