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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Example: HP Laser MFP 135w
Microsoft Windows 10 (64-bit)

Its working for printing but not for scanning on WiFi. Scanning can be used only by USB. Printing can be done also by WiFi. Strange...Can you help me? Than you

1 REPLY 1
HP Recommended

Hi,

Open the HP MFP Scan application from your PC.

 

At the bottom of the screen, you have an area to select a device, from there be sure to select your network-connected device to update the scanning software, then it should allow you to scan.

 

Shlomi



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