WI-FI issues

[Tarheelinjax]

printer will connect and disconnect to Wi-Fi but will not connect again??

[Garp_senchau]

@Tarheelinjax, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP Smart Tank 7302 printer is experiencing intermittent Wi-Fi connection issues, here are some steps you can follow to troubleshoot the problem:

Verify Wi-Fi Connectivity:

• Ensure your printer is within 8 meters (or 26 feet) of your Wi-Fi router or range extender for optimal signal strength.
• Check for a Wi-Fi icon on the control panel. If it is blinking, the printer is in "Wi-Fi Setup Mode" but not connected to the network.

Restart Your Devices:

• Restart both your printer and computer. Restarting can clear any temporary errors affecting the printer.
• Turn off your printer, unplug the power cord, and wait for about 60 seconds. Reconnect the power cord and turn on the printer.

Reset Printer Network Settings:

• For HP Smart Tank 7300 series, press and hold the "Information" button for 5 seconds until the control panel buttons light up.
• Then, press and hold the Wireless and Cancel buttons at the same time for 5 seconds until the Wi-Fi light blinks blue. This will restore the printer to "Wi-Fi Setup Mode."

Connect using HP Smart App:

• Ensure you have the HP Smart app installed from 123.hp.com or your app store.
• Open HP Smart and make sure Bluetooth and location services are enabled on your device.
• Add your printer by selecting "Add Printer" on the app and follow the prompts to connect your printer to the network.

Run Diagnose & Fix (for Windows and Mac):

• Use the built-in Diagnose & Fix tool in HP Smart to troubleshoot. Open the tool and select "Start" to begin diagnosing issues.

Network Configuration:

• Check that the printer and your device are connected to the same Wi-Fi network.
• Ensure that the printer power cable is plugged directly into a wall outlet, not a power strip.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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