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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Deskjet 4155 Plus
iOS

I followed every each step on the forum communitty already asked before but the printer is not finding my wifi network, I already restarted the modem and followed the steps and everything, but nothing changes...

1 REPLY 1
HP Recommended

@lblasberg05, Welcome to the HP Support Community!

 

I understand you are not able to connect the printer to the wireless network.

 

Are you using a personal wireless router?

 

Use the WPS method to connect the printer - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

  • Make sure the printer and the iOS device are connected to the same wireless network. Either 2.4 or 5GHz network.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

Check for any software updates on the iOS device.

 

Use AirPrint to print from your iPhone, iPad, or iPod touch

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.