WIRELES PRINTER CONNECTIVITY ISSUES

[HARINANDAN]

MY PRINTER IS UNABLE TO FROM WIFI. SO KINDLY HELP ME IN THIS REGARD. 

[Raj_05]

Hi @HARINANDAN,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To troubleshoot connectivity issues with your HP LaserJet Tank 1020w printer not connecting to WiFi, follow these steps.

Restart Printer and Router:

• Turn off your printer and then unplug the power cord from the router.
• Wait for about 30 seconds, then plug the router back in and let it reboot completely.
• Turn on your printer and wait for it to initialize.

Check Wireless Signal:

• Ensure that your printer is within range of your WiFi router. Move the printer closer to the router if possible to improve signal strength.

Verify WiFi Settings on Printer:

• On the printer's control panel, navigate to the WiFi settings or Wireless Setup Wizard (refer to your printer's manual for specific instructions).
• Select your WiFi network name (SSID) from the list of available networks.
• Enter your WiFi password if prompted and confirm the settings.

Update Printer Firmware:

• Check if there are any firmware updates available for your printer. Updating the firmware can resolve many connectivity issues.
• You can usually check for updates through the printer's control panel menu or the HP website.

Restart Devices:

• Sometimes, simply restarting both your printer and computer or mobile device can help resolve connectivity issues.

Check Firewall/Antivirus Settings:

• Ensure that your firewall or antivirus software is not blocking the printer's access to your network. Temporarily disable them if needed to test connectivity.

Reset Network Settings:

• If all else fails, you may need to reset the network settings on your printer and set it up again from scratch. Refer to your printer's manual for instructions on how to reset network settings.

By following these steps, you should be able to resolve most WiFi connectivity issues with your HP LaserJet Tank 1020w printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support