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Common problems for Connectivity Issues
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Island4Life
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WPA-2 Personal Wifi not detected by my LaserJet Pro MFP M377

HP Recommended
LaserJet Pro MFP M377
macOS 10.15 Catalina

I've been trying to tighten up my security settings at home. One thing I've done is change my router settings to a WPA-2 Personal. All my devices including MacBooks, iPhones, iPads, cable and even my PS5 has connected with no issue. However, my HP Laser Jet Pro MFP M377 will only show my network if I set my router to WPA (using the most insecure WEP tech), then the printer will "see" and connect to the wifi.

 

Once I change it back to a more secure WPA-2 Personal, it doesn't identify my network in the option to "select the network". I've updated the printer's firmware today. In the pic below, my network name is "Train" as is simply missing despite many refreshes.

IMG_1078.JPG

 

I've even tried using HP Easy start but the application will not see the printer as its not on the network.

IMG_1079.JPG

 

I'm using a MacBook with latest Mac OS and IOS versions. The router is Netgear Orbi Whole Home TriBar Wifi 6 Mesh System (RBK 853). 

IMG_1080.PNG

 

PLEASE HELP. I must be doing something wrong as this is requiring me to have the most insecure network around and will not connect to a wireless security technology that was released in 2004 (17 years ago). I must be doing something around.

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