We changed wifi and now I can't reconnect the wifi, It says it is ofline and I don't know how to get

[Daryl23]

We changed wife and it says it is off line and I don't know how to get it back on line

[BeemerBiker]

Your printer is waking up from sleep and getting a different IP address from the Wi-Fi system it is connected to. It is probably online but you have an old address. It is like someone changing their phone number and not telling you. The quickest way to solve this is to print directly to the printer using Wi-Fi direct. Alternately go into the modem / router and have the DHCP server assign a fixed IP address for each printer. That way it never changes.

For general help for new router or printer please refer to this article in our printer database.

Please provide the exact model name of the printer for better assistance as I may be able to find videos to show how to connect or fix the problem. A printer can be a PRO or a PLUS or have the letter 'e' after the number and that can make a big difference. Some printers with the same number ID could be a LaserJet, Deskjet, or Officejet.