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‎04-09-2025 12:10 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Printer will not accept our new pin

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1 REPLY 1

‎04-10-2025 07:43 AM

HP Recommended

@Dave8210, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your PIN Requirement for HP Printers! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

It appears that your HP printer is asking for an 8-digit PIN for security authentication, and your new PIN exceeds this limit. HP printers typically require a PIN that is exactly 8 digits long for such configurations.

Steps to Resolve:

  1. Create a New PIN: Create a PIN that is exactly 8 digits.
  2. Update Printer Settings: Use this new 8-digit PIN to configure your printer settings.    

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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