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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

What can  do??

1 REPLY 1
HP Recommended

@BB7831

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for more assistance.

Here is the link to find the product number:- Click here

Which operating system is installed on the computer to which this printer is connected?

How is the printer connected, USB or WiFi?

Sandytechy20
I am an HP Employee

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