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HP Recommended
Officejet 4652
Microsoft Windows 10 (64-bit)

Whenever I turn on my laptop and office jet 4652 printer I have to uninstall and reinstall the printer 99% of the time for it to work.  I never had to do this until we upgraded our Wi-Fi to a Nighthawk router system.  Any ideas on how to get the laptop and/or printer to remember the other?

2 REPLIES 2
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you try using a TCP/IP port?

Create a TCP IP port

1. Print a Configuration Page to get the printer's IPv4 address (you can also tap on the wireless icon on the Front panel of your Printer to get the IP address)
2. On your PC, go to Control Panel, from Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
3. Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
4. Type in the proper IP address for the printer.

This video resource will show you how to do it:

Create & Use TCP IP port 

Note that you can ALWAYS revert back to the original port that the HP software installed by selecting the HP port under the Ports tab (in Printer Properties)

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



HP Recommended

I also have tried this and also have to connect it multiple times this way as well.

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