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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Common problems for Connectivity Issues
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HP Recommended

Why hp has made login mandatory for taking scans? It's we pay for the product but we are still the product.. this is worst this that most tech companies are doing.. HP has made changes recently so that we will print more.. it doesn't even remeber our print preferences.. completely absurd.I will never ever buy any HP product again

2 REPLIES 2
HP Recommended

Hi @Gejvjfjdhdhfjf,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information,

 

What is the current OS you are working with your printer?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
HP Recommended

Hi @Gejvjfjdhdhfjf,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Elohi_NR
I am an HP Employee
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