WiFi disconnect router & reconnect to printer to print

[NadyneR]

I have just set up a new HP 250 Mobile All In One printer.

Printer set up to connect to router - all ok

Laptop WiFi set up to connect to printer DIRECT 26 HP - all ok

Now I connect to normal router WiFi to work online (internet browsing and streaming) and then I try to print a document. I get an error message. "Unable to print. Check Printer (printer offline).

The only way to resolve the error is to manually switch from the WiFi router (for normal internet browsing / streaming etc) back to the printer DIRECT 26 HP. Then I loose internet connection and the laptop is offline.

Have I missed something? Or is this correct and only way to print?

Thanks so much.

The only way I can print

[Treeko]

Hi @NadyneR,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing connectivity issues with your printer.

Kindly refer to the steps on this link and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support