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‎02-03-2025 06:40 PM

HP Recommended
Product: HP OfficeJet Pro 8028 All-in-One Printer
Operating System: Microsoft Windows 11

How to reset my 0fficejet Pro 8020 series to default

Category:
1 REPLY 1

‎02-08-2025 01:52 AM

HP Recommended

Hi @Dan701, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

To reset your HP OfficeJet Pro 8020 series printer to its default settings, follow these steps:

  1. Turn on the printer and ensure it is idle.
  2. Swipe down from the top of the screen to open the dashboard.
  3. Tap the gear icon to open the Settings menu.
  4. Navigate to Printer Maintenance.
  5. Select Restore and then Restore Factory Defaults.
  6. Confirm the action by tapping Continue.
     

You may also refer to this user manual - HP OfficeJet Pro 8020 series User Guide – ENWW

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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