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‎07-10-2024 06:45 PM

HP Recommended

Apparently talking to a human at HP is impossible so I'm hoping someone here can help me.

 

I've been using my HP Envy 4520 All-In-One with my CenturyLink internet for years now. We recently switched to Verizon's home wifi through our cell phone plan and have not been able to get my printer to connect.

 

I keep getting an error that my printer cannot connect to the wifi, when I printed the diagnostic sheet (or whatever it's called) it mentioned something about MAC address filtering being turned on for my router, however, when I try to Google that it doesn't seem like I have that setting with this router? I looked in our IP settings as well and couldn't find anything about that.

 

If anyone can help me with this I'll be forever grateful!! This is the last device that we need to switch over before canceling CenturyLink...

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