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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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Wireless connection

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Hp Deskjet 2540

Hi, my HP Deskjet 2540 printer will not connect wirelessly to my laptop. I've changed my router recently and it says it will only operate on 2.4 Ghz and my Internet is 5Ghz. Can anyone help by telling me how I connect it to my home network. Thanks


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The printer supports 2,4GHz wireless only, there is no option to connect it to 5GHz.

You can only enable 2,4GHZ wireless on your router ( if supported) to connect the printer, there is no other option.

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