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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status.
Evrftr77
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Message 1 of 2
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Won’t ask for security code

HP Recommended
HP ENVY PHOTO 6255

I am currently staying in a hotel so when you touch the wireless network it doesn’t know I have to put in a code and it shows it’s connected when it is but not to the internet… it’s only connected to the router 

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Kumar0307
HP Support Agent
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Message 2 of 2
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@Evrftr77, Welcome to the HP Support Community! I’m here to help.

 

Printers cannot work on a guest network or a Hotspot. You need to connect it to a personal router. 

 

If not, use the Wifi-Direct option.

Refer to - HP printer setup (Wi-Fi Direct)

Note: The device that you are using to print will lose internet connection while using this feature.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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