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‎10-19-2020 03:52 AM

HP Recommended
Product: ENY PRO 6432
Operating System: Microsoft Windows 10 (64-bit)

I can't get connected to the Wifi on the laptop, it will not accept the Router pin from the laptop. I'm now unsure if I'm using the right number. Where should the number be on the printer.

Category:
1 REPLY 1

‎10-21-2020 03:49 PM

HP Recommended

@MOG1916 Welcome to HP Community!

 

I understand that printer will not accept the pin.

 

Please restore n/w settings and reconnect the printer to the network

 

 

1.      Turn off the Router, Printer, and computer/ mobile devices.  

2.      Wait for 60 seconds.  

3.      Turn on the Router first and wait for all the lights to stabilize.  

4.      Turn on the printer and allow it to configure itself.  

 

Please refer to the below link as well.

 

https://support.hp.com/sg-en/product/hp-envy-pro-6400-all-in-one-printer-series/29256678/document/c0...

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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