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‎05-07-2023 12:01 PM

HP Recommended
Product: HP OfficeJet Pro 6975 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Setting up my HP OfficeJet Pro 6975 PCL-3 and would like to reset the admin password. This was bought used, and apparenlty has a custom PW already set. Thank you.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-10-2023 10:02 AM

HP Recommended

@JazzfanRS 

 

Welcome to the HP support community.

 

I understand that you want to reset the printer, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎05-10-2023 10:02 AM

HP Recommended

@JazzfanRS 

 

Welcome to the HP support community.

 

I understand that you want to reset the printer, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No

‎05-10-2023 11:55 AM - edited ‎05-10-2023 11:56 AM

HP Recommended

Thank you, this reset sequence cleared everything to factory settings. I however would also like to know the admin PASSWORD required to access the printer via IP address from my browser.

Was this reply helpful? Yes No

‎05-10-2023 02:41 PM

HP Recommended

@JazzfanRS 

 

Login to the EWS page with the default credentials and change the password.

Username: admin

Password: "leave it blank"

 

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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