after an update my 7740 printer is stuck at error B82F6254

[abner1]

after an update my 7740 printer is stuck at error B82F6254 

[sandytechy20 · Accepted solution]

@abner1

Welcome to the HP support community.

I understand that you are getting a B82F6254  error, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[abner1]

Hi Sandytechy20,

Yes ! That fixed it - Thank you very much. I didn't know about the service menu, is it documented somewhere or is this normally only available to qualified technicians ?

Regards,

Peter

aka Abner

[sandytechy20]

@abner1 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

Cheers.

[abner1]

OK, thanks again.

Peter

[J3txeberi4]

Could you please forward me the instructions ASAP  as well. I've been having the same issue.

[abner1]

Hi J3txeberi4,

I'm finding this website a nightmare to use and have no idea how to forward anything.

The member who gave me the solution was Sandytechy20.

Regards,

Peter

[Jayfi]

Could you send me the instructions too? Having this same issue. Thanks!

[abner1]

Hi Sandytechy20,

I've had J3txeberi4 saying he has the same problem and asking me to forward him the solution you sent to me.

I don't know how to do this within this community - Can you please send him your 7740/B82F6254 fix.

Thanks and regards,

Abner1

[abner1]

Hi Jayfi,

I don't know how to forward the solution to you, I have asked Sandytechy20 to send it to you.

Regards,

Abner1