after an update my 7740 printer is stuck at error B82F6254

[Letao]

Hello, 

after an update my 7740 printer is stuck at error B82F6254.

I see in the forum that I have to reprogram the printer. Could you please forward me the instructions.

Thanks

[Raj_05]

Hi @Letao,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

The error code "B82F6254" on an HP printer like the HP OfficeJet Pro 7740 typically indicates a hardware or firmware issue.

Here are some steps you can try to resolve this error.

• Restart the Printer: Sometimes, a simple restart can clear temporary issues. Turn off the printer, unplug it from the power source, wait for a minute, and then plug it back in and turn it on.
• Update Firmware: If the error occurred after a firmware update, it's possible that the update didn't go smoothly. Try reinstalling the latest firmware for your HP OfficeJet Pro 7740. You can usually find firmware updates on HP's official website.
• Check for Paper Jams: Make sure there are no paper jams inside the printer. Open all doors and covers to thoroughly inspect for any jammed paper or foreign objects.
• Check for Ink or Toner Issues: If your printer uses ink or toner cartridges, ensure they are properly installed and not empty. Sometimes, low ink or toner levels can trigger errors.
• Perform a Hard Reset: A hard reset can sometimes resolve various printer issues. To perform a hard reset, turn off the printer, disconnect it from the power source, and press and hold the power button for about 15 seconds. Then, reconnect the power and turn it on.
• Factory Reset: If none of the above steps work, you may need to perform a factory reset. Be aware that a factory reset will erase all custom settings and configurations, so you will need to set up your printer again. Refer to your printer's manual for instructions on how to perform a factory reset.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support