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Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY Photo 7858 All-in-One Printer

 need help connecting to new wi fi

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

This (example) will show how to reset the Wireless:

https://www.youtube.com/watch?v=YVG4Vt3mL6s

 

Thereafter, use HP Smart app to connect printer to new network:

https://www.youtube.com/watch?v=_8tF8mj4KqI

Connect printer to a 5GHz wireless network @ time 10:30

 

For more resources on this printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPhJrKBYjLtsApQa2KG6_DiV

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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