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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP Recommended
HP Recommended
Failed WPS connection see page 62 of users manual
you probably did not push the button on the modem in the 2 minutes alocated.
You can connect your mac system directly to the printer and bypass the router. Or you can connect the printer directly to the router.
Click here for network setup using HP Smart but in a different language
Network setup video with reset for new router.
This reset might work
| Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on. Release the Resume button. The Attention and Ready lights cycle while the product restores factory defaults. |
This video shows another way to reset the printer.
Wifi Direct setup video is here
LaserJet Reference DWE
Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.
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