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‎03-21-2023 12:06 PM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer

I have a hp office jet pro 6978 and the touchscreen does not work properly I need to connect to my wifi. Is there any way to do this without the touchscreen, please help.

2 REPLIES 2

‎03-24-2023 08:41 AM

HP Recommended

Hi @linder4,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I am afraid that is not possible. This might require one on one interaction to fix the issue

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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‎03-24-2023 09:31 AM

HP Recommended

Ok thank you very much

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