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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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cannot set up Chromebook with Comcast Wifi and HP Envy 6000 series.....need HP phone number

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Acer Chromebook
Chrome OS

Cannot set-up Acer Chromebook (without Windows) to my Comcast Wifi and to my HP Envy 6000 series...tried everything listed on this site....need HP phone number....getting ready to dump printer back on seller

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Hi,

Thanks for using the HP Support Community.

 

Would suggest to setup the printer using HP Smart on an Android phone.  This would connect the printer to the Wireless network where it can then connect to the Chromebook for use.

 

These resources will be useful:

https://www.youtube.com/watch?v=VANXW-gNHaI

Go to time 3:30 for setting up with HP Smart

 

Connecting and using on Chromebook

https://www.youtube.com/watch?v=E050hii5cS0

 

If reset wireless is needed this will show you how:

https://www.youtube.com/watch?v=TWBAFvOJuGk

 

Hope that helps!



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I do not own a cellphone of any kind

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Hi,

 

Can you try to connect to the Printer Wifi Direct and then use the Browser to open the Embedded Web Server and attempt to  connect the printer to the network?

 

This document will walk you through on how to do this:

https://support.hp.com/sg-en/document/c01123173#:~:text=Select%20your%20Wi%2DFi%20Direct,to%20finish....

 

May want to reset the wireless on the printer first:

https://www.youtube.com/watch?v=TWBAFvOJuGk

 

'Hope that helps!



I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
Click on the link to subscribe and get the latest video uploads:https://goo.gl/y4Rcn1Remember to like and share the video if you know of friends that would f...
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I don't own a cell phone

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Hi @RILEYSMOMPAT 

 

Follow the steps in this resource, it shows how to connect the printer to the wireless network WITHOUT a cell phone but just using the Chromebook:

 

https://www.youtube.com/watch?v=S8qqaoY35yE

 

Hope that helps!



I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
Click on the link to subscribe and get the latest video uploads:https://goo.gl/y4Rcn1Remember to like and share the video if you know of friends that would f...
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