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- color requested setting changes from color to monochrome and...

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09-23-2024 01:52 AM
Product: HP OfficeJet 4655 All-in-One Printer
Using the HP SMART app, when I click on PRINT PHOTOS, and choose a photo from my PC, I get a SIMPLE PHOTO PRINT window. Why does my HP Officejet 4655 not allow me to change the COLOR MODE from MONOCHROME to COLOR in this window? i.e., I select COLOR but when I go back to recheck that it took effect it shows MONOCHROME COLOR.
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