• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎11-11-2021 09:52 AM

HP Recommended
Product: macbook 13 inch mid 2010
Operating System: macOS 10.13 High Sierra

IMG_7051.jpg

 

my printer is correcly conneted wifi. and i can print

on touch screen

ePrint service Off

Web service  On

e-mail pronter not activete.

 

Category:
1 REPLY 1

‎11-11-2021 12:26 PM

HP Recommended

Hi,

What is your HP printer model? Correct me if I'm wrong, but it seems as the HP Photosmart C310 printer.

 

Assuming I'm correct, Web Services as HP ePrint are no longer supported on your printer and no longer work, please see below support document:

https://support.hp.com/us-en/product/hp-photosmart-premium-e-all-in-one-printer-series-c310/4023238/...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.