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Locked

‎01-07-2021 11:51 AM

HP Recommended
Product: LaserJet Pro 200 Color MFP M276nw
Operating System: Microsoft Windows 10 (64-bit)

ePrint stopped working. I have this connected wireless. When I go to the printer and try to enable web services it say "Internal Processing Error"; "Retry your last selection, check for firmware update."

 

I receive an email that says "Printing has been delayed because the printer is currently busy printing other jobs"

 

I did get a new laptop around the time it stopped working. It's a Nenovo with windows 10 home, 64-bit. I loaded the printer software on it. I can print wireless from the computer to the printer. I can also print to it from my smart phone via WiFi.

 

Firmware appears to be current: 20190401

 

Thanks

 

Category:
1 REPLY 1

‎01-14-2021 01:49 AM

HP Recommended

@haymel69

 

Welcome to HP Support Community


I would like to help

 

I suggest we perform an NVRAM Reset and then setup the printer again

 

Please check your Inbox for instructions


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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