cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
Highlighted
New member
1 0 0 0
Message 1 of 2
68
Flag Post

forgotten ews username and password on deskjet 2655

HP Recommended
HP Desk 2655
Microsoft Windows 7 (32-bit)

My router was replaced and I am now unable to make a wireless connection to the network.

I have tried everything.  In the past I used the the wireless setup wizard in the EWS but it is now locked and I've forgotten the username and password.

Thanks

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
24,137 24,025 1,333 1,418
Message 2 of 2
Flag Post
HP Recommended

@witty55

 

Welcome to the HP support community.

 

Restore network settings to default settings on the printer

Press and hold the Wireless button and the Cancel button from the printer control panel together for three seconds.

 

If you have a printer USB cable, connect it and Changing from a USB to a Wireless Connection.

Here are the steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation