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Message 1 of 2
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Flag Post

forgotten ews username and password on deskjet 2655

HP Recommended
HP Desk 2655
Microsoft Windows 7 (32-bit)

My router was replaced and I am now unable to make a wireless connection to the network.

I have tried everything.  In the past I used the the wireless setup wizard in the EWS but it is now locked and I've forgotten the username and password.

Thanks

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@witty55

 

Welcome to the HP support community.

 

Restore network settings to default settings on the printer

Press and hold the Wireless button and the Cancel button from the printer control panel together for three seconds.

 

If you have a printer USB cable, connect it and Changing from a USB to a Wireless Connection.

Here are the steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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