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how to reset admin password and user name on hp envy photo 7155

HP Recommended
HP ENVY PHOTO 7155
Microsoft Windows 10 (64-bit)

I need to reset my admin password and user name on my HP ENVY PHOTO 7155.

When I open printer home page (EWS) it asks for admin password and user name. I don't remember setting one up.please help....

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HP Support Agent
HP Support Agent
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Message 2 of 2
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@reb1961, Welcome to the HP Support Community!

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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