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‎02-24-2025 08:15 AM

HP Recommended
Product: HP DeskJet 2810e All-in-One Printer

was printing ok but my son connected his phone to print and now my phone will not work. printer says connection good and all ok, but the info light flashes and will not print even though my sobs phone is not connect

ed now

any ideas as i have tried most of them.

1 REPLY 1

‎02-24-2025 08:33 AM - edited ‎02-24-2025 08:35 AM

HP Recommended

Do you remember how the printer was set up originaly?  Was the printer originally connected to the router or was it configure so you could print directly to it and bypass the router?

 

I am assuming he configured the printer so he could print directly to it. This is called Wi-Fi direct.

 

If your PC or Laptop has Wi-Fi then you can do the same.  if you have a PC that is hardwired to the router and lacks Wi-Fi then you must restore the router - printer connection.

 

Do not call any phone numbers shown in any of the below videos or revealed by a Bing or Google search.

 

Wi-Fi Direct can be used to avoid configuring the router. Watch this: 2800 2810 2842
Wi-Fi Direct is explained on page 11 of the User Manual, this Wi-Fi setup avoids configuring the router.

 

if your PCs do not have Wi-F let me know and we can re-connect the printer to the router.

 

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