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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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i GOT A NEW ROUTER AND NOW SAYING WRONG PASSWORD

HP Recommended
HP DESKJET 5276
Android 8.0 Oreo and older

I got a new router and when I try to connect the printer to the WIFI it says WRONG PASSWORD! I am assuming the printer is still setup to my old router. I tried to reset the printer and it's not working. I see a lot of other people are having this same issue when getting new routers. VERY FRUSTRATING! Of course, just like everyone is saying: all of the other devices in my house are connecting just fine to the new router and password with no issues. 

 

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@LKAP

 

Welcome to the HP support community.

 

Restore the printer to the original network settings

1. From the Home screen, touch (Wireless) and then touch ( Settings ).

2. Touch Restore Network Settings, and then follow the onscreen instructions.

3. Print the network configuration page and verify that the network settings have been reset.

 

Update the printer firmware

Here are the steps:- Click here

 

Use the Wireless Setup Wizard from the printer control panel display to set up wireless communication.

1. On the printer control panel display, from the Home screen, touch ( Wireless ).

2. Touch ( Settings ).

3. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.

4. Follow the display instructions to complete the setup.

 

Refer page number 85 in this user guide for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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