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HP Recommended

i can't sign in, it keeps bringing me back to the homepage in a loop

1 REPLY 1
HP Recommended

@andreays 

 

Welcome to the HP User Community.

 

For HP Smart Windows -

Try / Consider

 

HP Smart is an application.

When installed, the app is listed in Settings > Apps > Apps and Features

 

The application can be Terminated / Repaired / Reset / Uninstalled from that location.

 

>>> "Reset" might work better than a simple Repair.

“If this app still isn’t working right, reset it.  The app’s data will be deleted.”

 

Uninstalling the app is certainly an option and is recommended when Reset fails to help.

Uninstall this app and its settings.  Your documents will not be affected.”

 

Next,

If the application is reset or uninstalled, Restart the computer and log in.

If uninstalled, Get a new copy of the application from the Microsoft Store

 

HP_Smart_Win_Apps-and-Features_ Reset_1HP_Smart_Win_Apps-and-Features_ Reset_1

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.