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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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melding steeds printer offline scannen gaat niet

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acer aspire 3
Microsoft Windows 10 (32-bit)

Mijn printer meldt, is dat hij offline is en dat scanfunctie niet functioneert. De printer is gewoon offline en staat gewoon aan = standby. De scandocter vindt niets. Kan dus niet printer vanuit een andere kamer. Ga ik naast de printer zitten, dan gaat het 9 van de 10 keer goed. Ook vanaf de telefoon (samsung s10) kan ik overal printen. Ik heb automatische update van zowel laptop / windows als mede ook de HP printer aan staan.  

productnumme M2UG2B, sernr. TH8C37M0QK

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Hey @mariet1 

Hope your doing fine! 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.

Thank you for your understanding.


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