my 8610 was scrap-- but suftware info will not be deleted how do I get rid of the sortware?thanks Gi

[Gilbossi]

my 8610 was scrapped-- but suftware info will not be deleted how do I get rid of the sortware?

thanks

Gil

[Kuroi_Kenshi]

Hi @Gilbossi,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

To completely remove the HP OfficeJet Pro 8610 software from your computer, follow these steps:

For Windows

Uninstall from Control Panel

• Press Windows + R, type appwiz.cpl, and hit Enter.
• Find HP OfficeJet Pro 8610 or HP software in the list.
• Right-click and select Uninstall.

Remove Leftover HP Files

• Press Windows + E to open File Explorer.
• Navigate to:
  • C:\Program Files\HP\ and delete any 8610-related folders.
  • C:\Program Files (x86)\HP\ (for 32-bit apps).
  • C:\ProgramData\HP\ (Hidden folder: Enable "Show Hidden Files" in View settings).

Remove HP Printer from Devices

• Press Windows + R, type control printers, and press Enter.
• Find HP OfficeJet Pro 8610, right-click, and select Remove device.

Clean Registry Entries (Advanced Users)

• Press Windows + R, type regedit, and press Enter.
• Go to HKEY_LOCAL_MACHINE\SOFTWARE\HP and delete 8610-related entries.
• Be careful editing the registry!

Restart Your Computer

For macOS

1. Open Finder > Applications and drag HP 8610 software to Trash.
2. Open Library > Printers and delete the HP folder.
3. Open System Preferences > Printers & Scanners, select the HP printer, and click - (minus) to remove it.
4. Restart your Mac.

After these steps, your HP 8610 software should be completely gone! Let me know if you need more help! 💙

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,