my OFFICEJET Pro 8610 all in one printer will not install on WIndows 10 64 bit

[wbbauchat]

It used to work great until I upgraded to from windows 8 to windows 10. Now it will find the printer but show that it has no drivers. I have uninstalled the printer, downloaded the software and followed the instructions to install it. It even shows that it is installed and ready. But when I look for the printer, it shows the label and indicates that it has no drivers. I have used the diagnostic tools and they give the same results.

[sandytechy20]

@wbbauchat

Welcome to the HP support community.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver 

Click here to download the driver.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.