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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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my OFFICEJET Pro 8610 all in one printer will not install on WIndows 10 64 bit

HP Recommended
officejet pro 8610
Microsoft Windows 10 (64-bit)

It used to work great until I upgraded to from windows 8 to windows 10. Now it will find the printer but show that it has no drivers. I have uninstalled the printer, downloaded the software and followed the instructions to install it. It even shows that it is installed and ready. But when I look for the printer, it shows the label and indicates that it has no drivers. I have used the diagnostic tools and they give the same results.

 

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HP Recommended

@wbbauchat

 

Welcome to the HP support community.

 

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install printer full feature driver 

Click here to download the driver.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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