my hp deskjet 2700 printer is not connecting to WQiFi all lights blinking

[mmesparza]

hp deskject 2700 printer not connected to wi fi(light blinking) also coloe symbol, and cancel light blinking

[A_Gayathri]

Hi @mmesparza ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP DeskJet 2755e is having trouble connecting to Wi-Fi, and the flashing lights indicate a potential error. Here are some steps you can take to resolve this issue:
 

1. Check for a Wi-Fi Connection Reset:

• Power cycle the printer: Turn off the printer, unplug it from the power source, wait for 1-2 minutes, and plug it back in. Turn it on and check if the issue persists.
• Reset Wi-Fi on the printer: Press and hold the Wi-Fi button and the Cancel button at the same time for 3-5 seconds until the Power light starts blinking. This resets the network settings.

2. Reconfigure Wi-Fi on the HP Smart App:

• Open the HP Smart app on your Windows 11 PC.
• Click Add Printer if your printer is not already listed.
• Follow the on-screen instructions to reconfigure the printer's Wi-Fi connection. Make sure you are connecting it to the correct Wi-Fi network and entering the correct password.

3. Check Router Settings:

• Ensure your router is set to 2.4 GHz, as many HP printers don't support 5 GHz networks.
• Check if MAC address filtering is enabled on your router. If it is, add your printer’s MAC address to the allowed list.

4. Printer Hard Reset:

If the above steps don't work, you can perform a factory reset on the printer:

• Turn on the printer.
• Press and hold the Power and Cancel buttons at the same time until the power button blinks and the printer restarts.

Refer to this document: HP DeskJet 2755e All-in-One Printer User manual 

I hope this helps. 

Take care and have a good day.

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