my printer will only print pictures in B/W how do I change the settings?

[Sgt0057]

How do I change my printer settings from black and white to color?

[Nal_NR]

Hi @Sgt0057,

Welcome to the HP Support Community. 

I'd be happy to help you! 

To change your HP DeskJet 2755e All-In-One Printer settings from black and white to color, you can follow these steps:

On Windows

Open the Print Dialog:

• Open the document or image you want to print.
• Click File, then select Print.

Select Your Printer:

• In the print dialog box, ensure that your HP DeskJet 2755e is selected as the printer.

Open Printer Properties:

• Click on Printer Properties, Preferences, or Printer Setup (the exact wording may vary depending on the application).

Change Color Settings:

• Look for a tab or section labeled Color or Paper/Quality.
• Select the Color option instead of Black & White or Grayscale.

Save Changes:

• Click OK or Apply to save the changes.

Print:

• Proceed to print your document or image.

On macOS

Open the Print Dialog:

• Open the document or image you want to print.
• Click File, then select Print.

Select Your Printer:

• In the print dialog box, ensure that your HP DeskJet 2755e is selected as the printer.

Open Printer Settings:

• Click on Show Details if the dialog box is minimized.

Change Color Settings:

• In the expanded print dialog, look for a dropdown menu labeled Color Options or Quality & Media.
• Select Color instead of Black & White or Grayscale.

Save Changes:

• Click Print to save the changes and start printing.

Using HP Smart App (Windows or macOS)

Open HP Smart App:

• Launch the HP Smart app on your computer.

Select Your Printer:

• Click on your HP DeskJet 2755e printer.

Open Print Settings:

• Click on Print Documents or Print Photos, depending on what you want to print.
• Select the document or photo you want to print.

Change Color Settings:

• Before printing, look for an option to adjust print settings.
• Set the color mode to Color instead of Black & White or Grayscale.

Print:

• Proceed to print your document or photo.

By following these steps, you can easily switch your HP DeskJet 2755e printer from black and white to color printing.

Hope this helps! Keep me posted for further assistance.

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