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officejet 6700 premium
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The printer was working fine three days ago but for some reason it will not connect to my home network, and is showing up on my network list as a network. I can switch my computer from the actual wifi network to the printer and print, but then I am not online. Not sure how this happened, printer has worked great until now.

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Hi @davidr607,

 

I'd like to help!

 

Print and share the Wireless Test Report for further assistance -

 

To print a Wireless Test Report, touch (right arrow), touch Setup, touch Network, and then select Print Wireless Network Test

 

 Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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