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‎12-15-2020 12:49 PM - last edited on ‎05-26-2021 11:23 AM by HP Administrator

HP Recommended

Printer was working fine, then stopped printing jobs. The job gets sent to the printer, but will not print

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1 person had the same question
1 REPLY 1

‎01-04-2021 10:20 AM

HP Recommended

@n8tvtxn00, Welcome to HP Support Community!

To be able to assist you better, I would like to know the following:

  • What is the Operating System installed on the computer?
  • How is the printer connected to the computer?
  • Is there any antivirus software installed on your computer?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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