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HP Recommended
HP DeskJet 3755 All-in-One Printer
Microsoft Windows 10 in S Mode

Recently upgraded to a new Comcast router and I cant get my printer on line after unplugging my printer

1 REPLY 1
HP Recommended


Click here for network setup using HP Smart but in a different language

You may need to reset the printer
https://www.youtube.com/watch?v=2687NJgnaIE

Setup using smartphone
https://www.youtube.com/watch?v=O_H8Imn6Z2Q

If no smartphone the WPS pushbutton method is described on page 56 of the users manual. I think you have only 2 minutes to get back to the printer and set it up once you press the WPS button on the modem.
http://h10032.www1.hp.com/ctg/Manual/c05152483.pdf


Full feature software March 2022


Deskjet Reference 3755

Please let me know if this works


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