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    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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printer compatiblity

HP Recommended
hp envy 5640 all in one printer
Microsoft Windows 10 (64-bit)

i recently got a new computer it is a lenovo, but i have had this printer for a while. How do i find out if they are compatible?

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HP Recommended

@kpeevy 

 

In general, the printer is relatively new and the printer software is also relatively new - the printer should be compatible with your Lenovo Windows 10 computer.

 

If you have not done so, consider updating the printer Firmware.

 

See Section:  Print a Printer Status Report
 
and / or
 

Example

Use Embedded Web Server (EWS) to find your printer's Firmware version

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Tools > Printer Information > Firmware Version

 

Example - EWS - Extract the firmware version from the full firmware version information.

Firmware VersionMANHHIPP1N001.2010A.00

 

In necessary, that is, your printer firmware is outdated, check / update the firmware

HP ENVY 5640 e-All-in-One Printer series Firmware Update

 

=====================================================================

 

If you have not done so, run Windows Updates on your new computer.

If any updates are installed, Restart the computer and log in.

Check again - when Windows Updates are all installed, it is time to download-save-install the printer software.

 

HP ENVY 5640 e-All-in-One Printer series Full Feature Software and Drivers 

After the printer software installs, Restart the computer and log in.

 

What else?

 

Adobe Reader DC – Needed Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

 

NOTE:  Adobe Reader DC software should be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

 

 

References

 

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and the search window to narrow the results. 

For example,

Category Printers and All-in-Ones > Networking and Wireless

Category Printers and All-in-Ones > Install, Setup, Drivers

Category Computing and Mobile Devices > Search for system restore

  • Select your Video

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5640 e-All-in-One Printer series 

 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

 

Dragon-Fur

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