printer compatiblity

[kpeevy]

i recently got a new computer it is a lenovo, but i have had this printer for a while. How do i find out if they are compatible?

[Dragon-Fur]

@kpeevy 

In general, the printer is relatively new and the printer software is also relatively new - the printer should be compatible with your Lenovo Windows 10 computer.

If you have not done so, consider updating the printer Firmware.

•  Printing Self-Test Pages

See Section:  Print a Printer Status Report

and / or

Example

Use Embedded Web Server (EWS) to find your printer's Firmware version

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Tools > Printer Information > Firmware Version

Example - EWS - Extract the firmware version from the full firmware version information.

Firmware Version

MANHHIPP1N001.2010A.00

In necessary, that is, your printer firmware is outdated, check / update the firmware

HP ENVY 5640 e-All-in-One Printer series Firmware Update

=====================================================================

If you have not done so, run Windows Updates on your new computer.

If any updates are installed, Restart the computer and log in.

Check again - when Windows Updates are all installed, it is time to download-save-install the printer software.

HP ENVY 5640 e-All-in-One Printer series Full Feature Software and Drivers 

After the printer software installs, Restart the computer and log in.

What else?

Adobe Reader DC – Needed Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

NOTE:  Adobe Reader DC software should be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

References

HP Collection of “how-to” videos

HP Video Gallery

• Use Categories and the search window to narrow the results. 

For example,

Category Printers and All-in-Ones > Networking and Wireless

Category Printers and All-in-Ones > Install, Setup, Drivers

Category Computing and Mobile Devices > Search for system restore

• Select your Video

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5640 e-All-in-One Printer series 

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