cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
nisren
New member
1 0 0 0
Message 1 of 2
110
Flag Post

printer keeps cancelling the papers i want to print.

HP Recommended
Hp DeskJet 2700 series
iOS

please guide me on how to use my printer without it cancelling. its connected to the wifi and it says that its ready to print and i have enough ink. 

when i click on print it keeps on cancelling and i don't seem to find what the issue is.

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
22,124 22,125 1,602 1,887
Message 2 of 2
Flag Post
HP Recommended

@nisren, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to print from your iOS device. To assist you better,

  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
  • Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Let us try these steps:

 

Update the printer firmware

Click here to download and install the latest printer firmware from your computer.

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on the iOS device.

 

Print documents, photos, and web pages from iPhone and iPad apps with a print feature.

  1. Make sure the printer is turned on, cartridges are installed, and the paper you want to print on is loaded in the correct paper tray.

  2. Open the item you want to print, and then tap the Share icon ( or ).

  3. Tap Print or the Print icon .

  4. Select your printer, and then change print settings such as paper size, number of copies, or page range. Available settings depend on the app you are printing from, the print job type, and your printer.

  5. Tap Print.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation