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‎01-04-2021 04:01 PM

HP Recommended
Product: OfficeJet Pro 9015
Operating System: macOS 10.15 Catalina

9015 OfficeJet printer does not recognize the wireless network. The configuration page gives me message 802.11 - "you cannot use the device's wireless function because it has been disabled". It worked fine yesterday!  No options are available on the keypad for wireless setup because it is all turned off somewhere. How do I fix this?! Thanks for any advice

Category:
2 people had the same question
1 REPLY 1

‎01-07-2021 10:59 AM

HP Recommended

@lmarsh19

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

We could try a Semi Full Reset

 

Please check your Inbox for instructions

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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